Build something bigger
SalesPilot is an international sales and customer operations company based in Cebu.
We help businesses expand into new markets by providing dedicated sales, customer success, and technical support teams that become a seamless extension of our clients' organisations.
We begin where many companies struggle most — building relationships, winning customers, and delivering exceptional support. Our mission is simple: help our clients grow.
Our first focus is supporting businesses serving the Australian market, starting with food and beverage. As we grow, we'll build multilingual teams for clients across North America, Europe, the United Kingdom, and beyond.
At SalesPilot, we don't believe in traditional outsourcing. We build long-term partnerships with our clients and long-term careers for our employees. We invest in modern technology, AI-assisted workflows, and continuous training so our teams deliver outstanding results while developing professionally.
We're looking for experienced sales professionals who want more than another dial list — people who want to help build an international company from the ground up.
About the role
You'll be on the front line of outbound telesales for Australian food and beverage businesses — supermarkets, grocery and convenience stores, cafés, restaurants, bakeries, wholesalers, and more.
This is full-cycle phone sales: cold outreach through to closed order. You'll speak with store managers, buyers, and decision-makers, represent our clients' products professionally, and build accounts that reorder. Your work directly shapes how SalesPilot delivers for our first clients — and how we grow from here.
What you'll do
- Make outbound calls to prospective and existing customers across Australia's food and beverage trade
- Identify, qualify, and pursue opportunities through cold calling, callbacks, and reorders
- Present products clearly — carton pricing, samples, Metcash ordering, mixed cartons — and tailor the pitch to each store
- Build and maintain customer relationships that drive repeat business and standing orders
- Handle objections professionally: pricing, head office approval, freezer space, in-house bakery, and more
- Negotiate and close sales; hit individual and team targets
- Document every call accurately in our CRM — dispositions, notes, callbacks, and order details
- Follow structured sales scripts and contribute ideas to improve them as we learn what works
- Collaborate with your team, share what's working on the floor, and help onboard new agents as we grow
What we're looking for
- Minimum 3 years of professional sales experience; B2B telesales or outbound experience strongly preferred
- Excellent spoken English — you'll be calling Australian businesses daily; clear, confident, professional communication is essential
- Proven ability to engage prospects by phone, handle rejection, and stay persistent without sounding scripted
- Strong persuasion and negotiation skills with a results-driven mindset
- Customer service orientation — you listen, solve problems, and keep the relationship even when the sale isn't today
- Comfortable with CRM systems and modern sales tools; willing to learn ours quickly
- Organised and self-motivated — you manage your pipeline, callbacks, and targets in a fast-paced environment
- Food and beverage or retail experience is a plus, but not required if you can learn product ranges and buying patterns quickly
- A positive attitude and genuine interest in growing with the company — not just filling a seat
What we offer
- Competitive salary with attractive performance bonuses and commission
- Australian day-shift schedule — aligned with the market you're selling into, not permanent graveyard
- Comprehensive training — product briefing, script walkthroughs, coached practice calls before you go live
- Modern office with premium computers, headsets, and AI-assisted workflows
- Real career progression — the people who join early will shape our culture and have the strongest path to Team Leader, Sales Manager, Customer Success, and leadership roles as we expand internationally
- Health and wellness benefits
- A collaborative floor where your ideas matter and your results are visible
Why SalesPilot?
Food and beverage is our first market — not our only one. As we expand into SaaS sales, customer success, and technical support across multiple regions, we intend to promote from within wherever we can.
The people who join us now won't just take calls. They'll help define how SalesPilot works: our scripts, our training, our standards, and our culture.
If you're ambitious, professional, and want your work to have a direct impact on clients' growth — and your own — we'd like to meet you.